Call Centers / IVR's / Hybrid Models & Conversational AI

Our Products

Conversational AI

Whether you need a prompt-based environment to let guests handle basics—like placing orders or checking your social media feed—or a fully conversational AI where our agents manage the entire guest interaction, we’ve got you covered.

IVR (Interactive Voice Response)

A phone technology system that lets businesses interact with callers through pre-recorded messages and menu options, typically accessed by pressing numbers on a keypad.

Hybrid Models

Need parts of IVR paired with Conversational AI to create the best case usage for your business? MyLittleHelper offers customizable platforms tailored to your every need. The same great benefits of both platforms are captured to create the most personalized usage!

Features

Multilingual

Need your IVR to have multiple languages such as “Press 1 for English, 2 for French, 3 for Italian”? This can be handled seamlessly!

Reducing Labor Costs

Savings on an hourly basis by using the latest technologies to directly improve your business and your bottom line.

Save Time

Save time with each call handled with MyLittleHelper to enhance seamless transitions and increase productivity.

Customizable Prompts

Customize the prompts you want your audience to hear that are most important for your business.

AI Solutions for Every Business Size

Mylittlehelper.AI allows small, medium, and large businesses to improve every aspect of their operations. AI is all the buzz these days, but in reality, very few businesses know how to use it properly! Our focus is within the hospitality industry, but our technologies can be utilized for any industry.

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From Prompts to Full Conversational AI

Whether you need a prompt-based environment to let guests handle basics—like placing orders or checking your social media feed—or a fully conversational AI where our agents manage the entire guest interaction, we’ve got you covered. Our HYBRID model combines prompts with customized AI tailored to exactly where your business needs it most. Mylittlehelper is doing big things!

MLH Hybrid

Need parts of IVR paired with Conversational AI to create the best case usage for your business? MyLittleHelper offers customizable platforms tailored to your every need. The same great benefits of both platforms are captured to create the most personalized usage!

Personalization

Have 90% of your call center run on IVR and the critical last 10% handled by Conversational AI for maximum personal touch.

Seamless IVR

AI Handoff: Switch between systems mid-conversation without losing context.

Best of Both Worlds

Combine IVR efficiency with AI adaptability for the most customized experience possible.

Conversational AI Call Centers & Agents

What Is Conversational AI?

Conversational AI refers to the technology that enables computers to engage in human-like conversations. It leverages natural language processing (NLP) and machine learning (ML) to understand, interpret, and respond to human language, whether through text or voice. Essentially, it powers chatbots and virtual assistants, allowing for more natural and efficient interactions with technology.

End-to-End Conversational AIt

Deliver complete AI-powered conversations with your customers, improving with every interaction the agent engages in.

Transform Guest Experience

Enhance consumer and guest interactions, creating smoother, more personalized experiences using MyLittleHelper.AI.

Boost Revenue & Cut Costs

Increase revenue while reducing labor expenses, freeing up more time to focus on growing your business.

Seamless Human Handoff

Ensure smooth transitions from AI to a live agent whenever a personal touch is needed.

Personalized VIP Lists

Create exclusive VIP call center lists to deliver the ultimate in guest and customer service experiences.

Why MyLittleHelper.AI Stands Out

MyLittleHelper.AI is the only platform to feature in its Conversational AI Call Centers, MMS Multimedia Messaging Service technology along with sending sms messages Sending picture messaging is an incredibly effect way to highlight something you want targeted such a sale, a specific menu or retail item or general information in a manner that is far more personalized and far more effective on a one to one basis than a link delivered via sms! Attach video to an mms message of a floor plan, a video message delivered by a business owner to say thank you for shopping with us to anything else you can think of. Allow our platform to drive your business!

Pricing

Our best pricing offer!

To keep things simple, we highlight one package. Should you need a larger or smaller one for your IVR, please inquire! We are more than happy to tailor a package to your needs!

IVR $299/month
  • 5000 minutes call time
  • 2500 minutes handoff time
  • 3000 SMS messages
  • Includes phone number + keyword for sending texts
  • 10 Keyword Optimization
  • More Minutes & Extras:
  • MMS: picture messages 0045 - sold in minimum 1000 blocks for $45
  • SMS: 160 character text messages are sold in minimum 1000 blocks at 1.5 cents
  • Additional minutes are charged at 1.5 cents per minute for both the call and the handoff
  • POS integrations: $129 / month per location
  • Setup fee: $129-$249
The Cazwell $399/month
  • 10% discount for annual prepayment
  • 7500 minutes of call time
  • 4000 minutes of call handoff time
  • 3000 text messages sent
  • More Minutes & Extras:
  • MMS: picture messages 0045 - sold in minimum 1000 blocks for $45
  • SMS: 160 character text messages are sold in minimum 1000 blocks at 1.5 cents
  • Additional minutes are charged at 1.5 cents per minute for both the call and the handoff
  • POS integrations: $129 / month per location
  • Setup fee: $129-$249
THE NYC $599/month
  • 10% discount for annual prepayment
  • 12000 of minutes of call time
  • 7500 minutes of call handoff time
  • 6000 text messages sent
  • More Minutes & Extras:
  • MMS: picture messages 0045 - sold in minimum 1000 blocks for $45
  • SMS: 160 character text messages are sold in minimum 1000 blocks at 1.5 cents